The Quick Solutions Team has created full contingency plans and alternative solutions in order to provide continuous service to all of our customers in preparation for Storm Sandy hitting the East Coast of the US. Our team will be closely monitoring the storm and coordinating with the airlines and our ground partners to provide the best delivery options to meet your priority transportation needs. Through our extensive network and and many logistics services, we will use alternative airports not affected by the storm, as well as ground services or charter flights as needed.
Our multiple control centers are networked and backed up, so that Customer Service Representatives will be available 24/7 to take your orders or to answer questions about your shipments. However, in the case of power or phone network outages, our online system, QuickOnline can be utilized to place orders or track shipments. Please be sure to set up a user ID and password to access this system, if you do not already have one. Go to www.quickonline.com to sign up.
Be assured that we will do everything possible to ensure your shipments are delivered safely, securely and on time. For the latest updates on the storm and affected delivery areas, check our website, or follow us on Twitter and Facebook.