The flu season is here and will last through the winter. As many of you, we are concerned about the possible implications of the widespread virus, especially the H1N1 Influenza. We are keeping a keen eye on the situation through the World Health Organization and the US Centers for Disease Prevention and Control.
As a response to this situation, we have prepared an H1N1 Flu Contingency Plan for each of our offices throughout the world to make sure that we are operational 24/7/365, even in case of a pandemic. We also have taken precautionary measures to protect the health of our employees and their families.
For instance, our IT and telecommunications systems have been networked globally, with back-up systems in place, so that we can cross-utilize our resources. Customer calls can be immediately re-routed from specific Call Centers to any other worldwide Quick location. We have also cross-trained our employees to handle Call Center and Operational functions.
If you are interested in learning more, please view the Quick's H1N1 Flu Contingency Plan.