As a response to this situation, we have prepared an H1N1 Flu Contingency Plan for each of our offices throughout the world to make sure that we are operational 24/7/365, even in case of a pandemic. We also have taken precautionary measures to protect the health of our employees and their families.
For instance, our IT and telecommunications systems have been networked globally, with back-up systems in place, so that we can cross-utilize our resources. Customer calls can be immediately re-routed from specific Call Centers to any other worldwide Quick location. We have also cross-trained our employees to handle Call Center and Operational functions.
If you are interested in learning more, please view the Quick's H1N1 Flu Contingency Plan.
