Coronavirus Info Center


Coronavirus (COVID-19) Information Center

We launched this section of our website in March of 2020 in order to provide you with the latest pandemic-related information and how the outbreak was impacting global shipments. Since then, we’ve been sharing breaking news, links to relevant expert sources and insights from The Quick Group’s logistics specialists. Though we had been updating this page less frequently as lockdowns and travel bans decreased with the vaccine rollout, we now find ourselves contending with a new strain of the COVID-19 variant, Omicron. We will now be publishing updates as the situation evolves on this web page, as well as on our website’s Service Alerts pages and our social media channels.

And, as always, whenever you have a question or need additional information—whether COVID-related or not—please contact your local customer service office or your Quick/Sterling representative. You can also send a question to one of our global logistics specialists via our Ask the Experts page. No matter how you’d like to connect with us, please don’t hesitate to reach out—and remember that when the unexpected happens, we are here for you.

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Latest News - North America

Guidance for Travelers to Enter the U.S. at Land Ports of Entry and Ferry Terminals

Starting Monday, November 8, 2021, new requirements will go into effect for travelers entering the United States at land ports of entry (POEs) and ferry terminals. For the first time since March 2020, non-citizen travelers will be permitted to enter the U.S. through a land border or ferry terminal for a non-essential reason (i.e., tourism), provided they are fully vaccinated and can present proof of COVID-19 vaccination status. Unvaccinated travelers may continue to cross the border for essential travel, including lawful trade, emergency response, and public health purposes.

The U.S. Food and Drug Administration approved today the first COVID-19 vaccine.

23 Aug, 2021 - VACCINE UPDATES - North America, LATAM
It will now be marketed as Comirnaty for the prevention of COVID-19 disease in individuals 16 years of age and older. The vaccine will continue being available under emergency use authorization for those 12-15 years of age and as a third dose for certain immunocompromised individuals.

ALERT: A state of emergency has been declared In New York & Connecticut ahead of Hurricane Henri's arrival.

21 Aug, 2021 - North America
Henri strengthened into a Category 1 hurricane on Saturday and is on course to pound the coasts of New York and New England. The impact on Northeast airports: As of 5pm EDT time on Saturday, 649 flights around the US had been canceled for Sunday, according to Flight Aware. Most of those cancelled flights were in Boston, Newark & New York. Additional flights in and out of the Northeast are expected to cancel tomorrow. Please contact your local customer service center with any questions regarding your shipments.


The U.S. Department of Homeland Security announced today that it is extending restrictions on non-essential travel at the country's Canadian and Mexican border crossings through September 21st. The Quick companies continue to provide uninterrupted service between these countries; essential workers, such as Quick/Sterling employees, are exempt from this mandate. If you have any questions about your shipments, please contact your local Customer Service Center.